How can I cancel my membership?
While we would be sad to see you go, you can cancel your membership at any time (no hassles, no fees). Simply sign into your account here.
Click "Cancel Membership" (at the bottom of the far left column):
(You may remove an individual item by simply choosing the blue "Remove" button in any of the product boxes.)
If you are truly not satisfied and choose to cancel, refunds can be offered within the first two weeks of use. A full refund is offered on a single box, or a $15 refund on our 4-pack of litter bags. Cancellations must occur at least 24 hours prior to your renewal date. Send us a message and we'll be glad to help.