My shipment never arrived! What do I do?

Within your shipping confirmation email, there is a tracking number that you can use to monitor the status of your package. FedEx and the USPS provide updated status information on the shipment every time they scan your package.

In the rare case a shipment goes missing or never arrives (for whatever reason), contact your local post office to see if they have any information on your package. Please do not hesitate to get in touch with us by sending us a message if you need further assistance. We'll be glad to help.

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