How can I change order frequency?
We can customize "order frequency" to whatever works best for your cat(s). We start you at "every 4 weeks", but we have numerous customers who prefer to receive boxes every three weeks, or even every 2 weeks.
To adjust your frequency, log into your account.
Under the "Auto-ship" tab:
- Click the "Edit" button.
- Click the arrow for a drop-down, to see the different options, and make your selection.
- Confirm that your next order date is set to your preference, and adjust if needed.