How can I change order frequency?

We can customize "order frequency" to whatever works best for your cat(s). We start you at "every 4 weeks", but we have numerous customers who prefer to receive boxes every three weeks, or even every 2 weeks.

To adjust your frequency, log into your account.

Under the "Auto-ship" tab:

  • Click the "Edit" button.
  • Click the arrow for a drop-down, to see the different options, and make your selection.
  • Confirm that your next order date is set to your preference, and adjust if needed.

Still need help? Contact Us Contact Us