How can I change order frequency?
We can customize "order frequency" to whatever works best for you and your cat(s). By default, it's set to "every 4 weeks". However, we have numerous customers who receive boxes every three weeks, or even more customized frequencies such as every 2 weeks.
To adjust your frequency, simply:
- Log in to your account on our website.
- Choose your frequency for any of the individual products you currently have selected.
- Choose your next shipment date on the left hand side of the screen.
If you have any questions or need assistance, feel free to contact us at email@example.com