How can I change order frequency?
We offer flexible 'order frequency' options tailored to meet your cat's needs.
While the default setting is 'every 4 weeks,' many of our customers opt for deliveries every 3 weeks, or even every 2 weeks, based on their preference.
To customize your delivery frequency:
- Log into your account.
Click Manage Auto-ship.
Click on the Manage Auto-ship button.
Click the Edit button to see the different options, make your selection, then click Confirm.
Confirm that your next order date is set to your preference, and adjust if needed.
When adjusting your auto-ship frequency, please be aware that the change will take effect after your next scheduled order. To have the new frequency apply immediately, you'll need to manually reschedule your upcoming order date to align with this change. For detailed instructions on modifying your next order date, please refer to Step 5, above.