Kitty Poo Club Knowledge Base
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Manage your membership

  • How do I sign into my account?
  • How can I change my email address?
  • How do I change my password?
  • How can I update my credit card?
  • How can I update my shipping address?
  • How can I change my next order date?
  • How can I change order frequency?
  • How do I change my box quantity?
  • How do I apply a coupon?
  • How do I change my litter type?
  • How do I contact Kitty Poo Club?
  • My litter is not lasting long enough. What should I do?
  • Will I be notified before each shipment?
  • Can I set up a secondary membership to ship to a different address?
  • What is your Refund Policy?
  • How can I pause my account?
  • How can I cancel my auto-ship?
  • Is Kitty Poo Club a secure website?
  • Holiday Shipping Schedule

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  • Transitioning Your Kitty
  • My Account
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