Do you accept returns?

Returns and Refunds

We understand that sometimes things don't work out, and we're happy to accept returns of unused items within 60 days of the original order date.

How to Return Your Items

1. Pack Your Items: Make sure all items are unused and in their original condition. Package them securely for return shipping.
2. Include Your Information: Place a note inside the package with your name and shipping address so we can identify your return and process your refund.

3. Ship Your Return: Send your package to:

   Kitty Poo Club Returns

   1909 Old Mansfield Rd, Bldg B

   Wooster, OH 44691

4. Return Shipping: Customers are responsible for return shipping costs. We recommend using a shipping method that provides tracking so you can follow your package's progress.