Do you accept returns?

Free shipping is available only on merchandise that is shipped to you. If a box is returned, the shipping fee is the member's responsibility. (Shipping costs for returned boxes are high, due to the weight of our product.) We will issue a refund for the merchandise once we receive it at our facility. Returns can be shipped to:

Kitty Poo Club
Attn: Returns
1909 Old Mansfield Rd
Bldg B
Wooster, OH 44691

If you have any questions, feel free to send us an email anytime, at

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